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Total Quality Management
CUSTOMER FOCUS

We value our customers the most, everything we do, we do it for our customers.

CUSTOMER FOCUS

We value our customers the most, everything we do, we do it for our customers.

EMPLOYEE INVOLVEMENT

At East Point, all employees proactive participate in working toward common goals to satisfy our customers.

EMPLOYEE INVOLVEMENT

At East Point, all employees proactive participate in working toward common goals to satisfy our customers.

PROCESS CENTERED

With the professional operations knowledge, we optimized all our customer-centered processes and standardized them in systems.

PROCESS CENTERED

With the professional operations knowledge, we optimized all our customer-centered processes and standardized them in systems.

INTEGRATED SYSTEM

We are operating on an integrated business system modeled to achieve excellence in our products and services to exceed customer expectations.

INTEGRATED SYSTEM

We are operating on an integrated business system modeled to achieve excellence in our products and services to exceed customer expectations.

STRATEGIC & SYSTEMATIC APPROACH

Quality is at the forefront of East Point’s philosophy, we include quality as a core component in our vision, mission, and goals.

STRATEGIC & SYSTEMATIC APPROACH

Quality is at the forefront of East Point’s philosophy, we include quality as a core component in our vision, mission, and goals.

DECISION-MAKING BASED ON DATA

Self-optimized and self-development systems enable us to continually collect and analyze performance data to improve decision making accuracy.

DECISION-MAKING BASED ON DATA

Self-optimized and self-development systems enable us to continually collect and analyze performance data to improve decision making accuracy.

COMMUNICATIONS

With facilities allocated globally, we make sure the communications are transparent, accurate, timely, intact, and effective.

COMMUNICATIONS

With facilities allocated globally, we make sure the communications are transparent, accurate, timely, intact, and effective.

CONTINUOUS IMPROVEMENT

A culture encouraging continuous improvement is fostered here, and we seek both analytical and creative ways to become more efficient and effective.

CONTINUOUS IMPROVEMENT

A culture encouraging continuous improvement is fostered here, and we seek both analytical and creative ways to become more efficient and effective.